SHIPPING & ORDER FAQS

What shipping options do you offer?

We provide a fast and reliable shipping service for all U.S. orders at a flat rate of $5 per order. At this time, we are unable to deliver to U.S. military bases. We apologize for any inconvenience.

When will I receive my order?

Delivery within the U.S. typically takes 3–8 business days. Please note that shipping times may be slightly extended during peak seasons or holidays.

Do you offer international shipping?

No, we currently only ship within the United States.

What payment methods do you accept?

We exclusively accept PayPal for secure transactions. At checkout, you will be redirected to PayPal’s payment page, where you can log in and complete your purchase safely.

Is it safe to shop on your website?

Absolutely! We prioritize customer security and do not sell, rent, or share your personal information. For more details, please review our Privacy Policy.

Can I modify my order after placing it?

Unfortunately, once an order is confirmed, modifications—including changes to items, sizes, designs, or shipping details—are not possible. Please double-check all details before finalizing your purchase, as we do not accept returns or exchanges for incorrect selections.

Can I cancel my order?

Yes, you may cancel your order within 6 hours of placing it. If the order has already entered processing or shipping, cancellation may not be possible. A 10% processing and transaction fee will be deducted from the refund. To request a cancellation, please contact us at Support@Dettafox.com.

Do you accept returns or refunds?

We accept returns or exchanges within 30 days of delivery, provided the item meets our return conditions. Customers are responsible for return shipping costs. For full details, refer to our Returns & Refunds Policy.

What is your return policy timeframe?

Returns are accepted within 30 days of delivery. After this period, thFe order is considered final, and refunds will not be issued.

What if my order hasn’t arrived?

If your tracking information shows the order as delivered but you haven’t received it, we recommend checking around your property or with neighbors. If the package is still missing, contact the shipping carrier listed in your shipping confirmation email. If you need further assistance, reach out to our support team at Support@Dettafox.com.